GOLD Partner Skills Focus Reading »

PARTNER SKILLS

At Yonsal, we take immense pride in our partner ecosystem we have built with the assistance of our global partners. We have invested hours of expertise and methodologies to enhance and grow the skills of our Regional Partners. The Yonsal Partner Program extends our commitment to provide quality, mutually beneficial training programs to our partner network. As a Regional Partner, you stand to benefit from:

• Access to a wide array of knowledge-based resources and intellectual properties
• Solutions and applications to accelerate time to market of key products
• Rewards and recognitions by achieving proposed targets

The Regional Partner program is specially designed to assist service providers to fully leverage the best practices of Yonsal’s operations and its state-of-the-art training modules. Partners enrolled in program acquire skills relating to:

• How to collaboratively develop innovative, intuitive solutions and accelerate delivery of services
• How to increase customer adoption of solutions provided by Yonsal and merging them into the bigger picture
• How to establish and sustain a value chain leveraging expanding market opportunities

The skills Yonsal is constantly looking for in its Partners are:

• Energetic, self-starter, and a “never say die” attitude to entrepreneurship
• Should possess “people skills” combined with excellent communication skills
• A friendly rapport throughout your dealings with vendors, suppliers, customers, service providers, etc.
• Should align with Yonsal’s core mission and vision objectives
• Proficient in online marketing, offline marketing, and social media initiatives
• Commitment and loyalty to your brands and customers should be your middle names

PROJECT ADMIN

By becoming a Regional Partner, you automatically assume the roles and responsibilities of a Project Administrator. As a Project Admin with one or multiple engagements under your aegis, you are expected to strictly adhere to guidelines laid by the Project Management Institute's Project Management Body-Of-Knowledge (PMBOK). Typically, your job responsibilities would hinge on the following:

• Ensuring the project (s) run smoothly in strict compliance with Yonsal’s principles and objectives
• Providing seamless and correct advisories to other project groups under your guidance
• Maintaining and integrating project plans
• Driving Project Management initiatives
• Tracking and reporting progress and addressing process gaps
• Administering and maintaining project budgets
• Resource management and manpower planning for all projects
• Monitoring resource utilization and ensuring proper utilization ratio is maintained throughout
• Performing quality reviews and control measures
• Establishing and maintaining the project documentation library
• Establishing consistent operational framework throughout
• Creating and authorize project discussion groups
• Adding and deleting project members
• Approving project membership requests
• Granting project roles

QUALITY

Identifying quality standards and establishing parameters is a critical step in determining the key project governance activities and align it with Yonsal’s operating standards. Quality management implies to the inherent ability to mitigate risks and anticipate outcomes that will help your venture in the long term. Yonsal expects its Regional Partners to strictly adhere to the following quality characteristics:

• Project functionalities
• Project performance
• Reliability
• Relevance
• Timeliness
• Suitability
• Completeness
• Consistency
• Adjustments
• Cause and Effect Analysis

DEADLINES

Managing project deadlines is something Yonsal expects most out of its Regional Partners. Adherence to deadlines is of paramount importance because it enables you to:

• Comprehend the issues that contribute to your project’s success or failure
• Assess the gaps in your process and how they impact your overall productivity
• Analyze and invest in tools and techniques that contribute to better project management
• Link your initiatives to other useful disciplines and specializations
• Get acquainted to industry best practices and integrating them with your own efforts
• Developing your competency and a baseline for future project enhancements
• Build a repository of best practices and knowledge base resources

CLIENT SATISFACTION

Yonsal encourages its Partner Network to adopt a systematic and holistic approach to ensuring full client satisfaction. Here’s what Yonsal defines a client satisfaction initiative to be:

• A continuous program to maintain and measure optimum client interest levels
• A procedure to properly evaluate the feedback and determine what actions are needed to appropriately respond to it
• A program to monitor actions and address critical gaps
• Commitment by all sections of the organization to strictly adhere to basic client satisfaction ethos